Wine Sales
It is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years.
It is also an offence for a person under the age of 18 to take delivery of wine on your behalf.
Delivery Policy
We deliver products Australia wide using Fastway Couriers. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are usually dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
Fastway Couriers do not deliver to PO boxes or and some destinations in rural Australia, in these instances Australia Post is used.
Shipping Destinations:
We do NOT accept international orders through our website, please contact us on +61 2 4998 7781 to enquire about a special order.
Refunds
We trust that you will be happy with our wines. We will replace or refund wines damaged or broken in transit when shipped by us.
We do not normally give refunds should you make a incorrect selection or the wine is not to your taste. Please review your order carefully before confirming.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.
Correct storage of wine: Wine should be stored in a cool, low humidity location, prolonged exposure to heat, such as being stored near or on a fridge can damage the wine. With the exception of our sparkling wines, all our wines are bottled with a screwcap and therefore should not suffer cork taint, known as being "corked".
Accommodation stays: Misty Glen Cottage cancellations, please refer to our booking conditions in your booking confirmation or on this website.
Wine Clubs
By joining Misty Glen's Wine Clubs you agree to receive wines as set out in the membership agreement.
You can cancel your membership after fulfilling your commitment in the first year of joining the club or put your membership on hold by email to
wines@mistyglen.com.au
Club member benefits may vary from time to time.
It is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years.
It is also an offence for a person under the age of 18 to take delivery of wine on your behalf.
Delivery Policy
We deliver products Australia wide using Fastway Couriers. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are usually dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
Fastway Couriers do not deliver to PO boxes or and some destinations in rural Australia, in these instances Australia Post is used.
Shipping Destinations:
We do NOT accept international orders through our website, please contact us on +61 2 4998 7781 to enquire about a special order.
Refunds
We trust that you will be happy with our wines. We will replace or refund wines damaged or broken in transit when shipped by us.
We do not normally give refunds should you make a incorrect selection or the wine is not to your taste. Please review your order carefully before confirming.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.
Correct storage of wine: Wine should be stored in a cool, low humidity location, prolonged exposure to heat, such as being stored near or on a fridge can damage the wine. With the exception of our sparkling wines, all our wines are bottled with a screwcap and therefore should not suffer cork taint, known as being "corked".
Accommodation stays: Misty Glen Cottage cancellations, please refer to our booking conditions in your booking confirmation or on this website.
Wine Clubs
By joining Misty Glen's Wine Clubs you agree to receive wines as set out in the membership agreement.
You can cancel your membership after fulfilling your commitment in the first year of joining the club or put your membership on hold by email to
wines@mistyglen.com.au
Club member benefits may vary from time to time.
